Tech Support Technician

Bakersfield, CA Full-time

  Location:   Bakersfield, CA 

Overview:           

Provides Tier 1 Technical Support to internal and external customers. The Technical Support Technician is responsible for acting as the first point of contact to open and resolve tickets.  

Primary Duties:

  • Provide Services with excellent interpersonal
  • Work under pressure while performing multiple task
  • Prioritize, organize workload efficient and effectively
  • Meet strict deadlines with continual to detail
  • Make sound decision using good judgment and problem solving skills
  • Communicative effectively using proper grammar and sentence structure
  • Learn and provide level 1 support for internal applications used within the CIG environment

Qualifications:          

  • Knowledge of various Microsoft Platforms. Basic network troubleshooting skills (DNS, DHCP).
  • Experience in frontline service oriented positions.
  • Experience with hardware and enterprise application support a plus

 

Education and Experience: 

A minimum of a high school diploma.  At least 1 years of experience in a technical support setting with proven troubleshooting ability.

Why CIG:

  • Competitive Compensation
  • Employee Stock Ownership Plan
  • Generous Paid Time Off
  • Career Growth
  • Health
  • Dental
  • Life Insurance
  • Established and well respected company 

Apply today:

  • Submit your resume and cover letter to cighr@ciginsurance.com.
  • CIG’s main office is located in beautiful Monterey, CA. Learn more about us by visiting ciginsurance.com.
  • Learn more about our benefits here.

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce EEO- M/F/V/H

 

 

Apply for this opening at http://ciginsurance.recruiterbox.com/jobs/fk0mvzy?apply=true